克里斯在高斯普林斯|高斯普林斯,佛罗里达州| 03/04/2022
美国制造产品和无分包商
与Solar Bear合作非常出色,因为他们是一家屋顶公司和安装商,我能够在3周内安装好我的面板(大多数公司需要4-5个月,因为他们使用分包商,并以最便宜的价格安装)。由于安装人员和电工都是太阳能熊的员工,从我签署协议到我的太阳能启动只花了45天时间。他们是评价最高、评价最高的太阳能公司是有原因的。在做购买决定时,我总是看评论,然后买最划算的。太阳熊肯定是5.0,如果可以选的话我会给他们6.0。
Ross Boblitt/Jacquiline skelton |哈德逊,佛罗里达州| 2/23/2022
可怕的经历
太阳能熊推销员及其公司——推销员在整个事实陈述中都是欺骗的,他说太阳能熊正在与政府合作,以帮助人们负担得起太阳能。有一个隐含的参考,政府将支付26%的成本。(错误)水电费固定在每月178.00美元,经过反复询问,我们确信,除了新电表每月30美元外,就这些了。(错误)没有其他披露。当被问及成本时,他说这是25年的固定成本,可以在房子出售时传递,但没有记录,或依靠房子,但会增加房子的销售价格。(错误)他反复声明没有首付。(错误)仍然没有进一步的披露。他从来没有告诉我们会有一家金融公司参与其中。在我们看来,太阳熊是主人,因为他们将继续做每年的维护和清洁。我们没有应税收入,当推销员询问时,他被告知是这样的。 To place the order, a cell Phone was used to sign the order. We were never given any document associated with the order or have any time to read what we were to sign let alone even see it on a Phone. Just sign here and then here. After months had passed, we had to call repeatedly to finally find out how we were deceived, when reading the documents that arrived approximately 30 pages. (Never seen Prior, and we would have never signed) We only thought we signed an order, not a Finance Contract that required the payment of the 26% in 18 months, that we were told the Government would pay. (Undisclosed) We were also told that we would be supplied a phone app. to be able to follow the progress of the solar panels savings. Still have not received the app. and it is now one year. The salesman now states that two people who heard the same thing and signed a document on the Phone, handed over by him, are now misrepresenting what he said. The misrepresentation was his non disclosures of all the facts. The Vice President of Sales was contacted recently who responded with a rude response, and the Owner-President, who has chosen to just ignore the fact that there is no help for the widow’s son or anyone else, said he would be in touch but now just ignores our e-mails and never answers his phone. There is no Honor!
佛罗里达州开普科勒尔| 2022年2月17日
优秀的员工,非常专业
Solar bear是一个很好的合作伙伴,他们对他们说的每件事都很认真,并回答了我们提出的所有问题。感谢太阳熊和威尔的伟大编辑调查,帮助我了解我的系统的一切。
威瑟|冬港,佛罗里达州| 2022年2月16日
伟大的公司
和“太阳熊”合作真是太棒了。他们处理HOA没有任何问题。喷雾泡沫起到了很大的作用。太阳能安装是如此的安心与未来的账单。电池给了我们安慰,无论发生什么,我们都有电力!!威尔建立了我们最终的系统,并确保我知道每一个进进出出的过程,并确保我在这个系统中工作自如。
查尔斯·施耐德|佛罗里达州劳德代尔堡| 2022年2月1日
糟糕的经历——什么都没做——将近6个月了
我叫查尔斯·施耐德。我今年50岁了,一生中只写过不到5篇差评。我还必须说,我相当宽容,总是姑息他人,很少抱怨……但这种情况使我有理由从我繁忙的日程中抽出时间来警告其他人关于“太阳熊”。我和“太阳能熊”签了合同,安装新屋顶和太阳能电池板。我在2021年7月13日按照他们的指示给他们寄了一张超过13041美元的支票……两天后就兑现了。屋顶材料送到了我家…在获得许可之前没有任何警告。它们被扔在防水布上面,防水布是为了防止水进入我的房子。防水布在好几个地方都被撕破了,而且已经完全变质了。下大雨的时候,水就会流到我家。 Currently, the roofing materials are currently deteriorating on my roof. (since they have been there for several months and were not positioned for the long term. I have made Solar Bear aware of this several times. Next, they had a dumpster delivered that blocked my garage (with a car in the garage). I called them. They suggested we relocate it. I suggested that they remove it until they are ready to actually start the roof. It was removed.
They submitted the permits to the city of Plantation on 8/24/2021. They have NOT been able to get my permit approved to this date (2/1/2022). The city has denied their plans 4 separate times. The resubmission to the denial has been extremely slow. The only reason I know this is that I went down to the city of Plantation yesterday (1/31/2022) and they gave me an actual printout of the workflow history. The response times to the 4 resubmission requests have taken 51 days, 15, day, 12 days, and 39 days. I have contacted Solar Bear over 15 separate times (via email and phone) to discuss this. I have been given promises that they will get it done for months now by everyone on the Solar Bear team all the way up to the Vice President of Sales. Nothing has been accomplished. I will start writing a review every week. (contact information removed for privacy) I can't believe I choose them over about 12 other companies. Don't make that mistake.
Gregory | Holiday,佛罗里达州| 01/26/2022
我爱推销员杰夫。也很喜欢这里的员工和工人都很友好,乐于助人,回答了我们所有的问题。及时的和有效的。将推荐太阳能轴承,以满足您的太阳能需求。
戈登|比弗利山庄,佛罗里达州| 01/15/2022
对太阳系的表现不满意
自2020年7月以来,我们的太阳系一直在运行。我们还没有实现承诺的节省。在每月支付给Goodleap的费用和电费之间,我们最好还是保留杜克的每月账单。我们被告知邻居的树干扰了太阳,但我们什么也没做,我们的邻居也是太阳熊的客户。我们的面板本应在11月进行清洁,但我没有迹象表明已经完成了。我们的邻居都死了,但我们不知道我们的邻居后来是不是也死了。那名员工告诉她,我们不在他当天的任务清单上,但他会打电话确认。我们在本周早些时候发邮件要求打电话,但没有回复。我们以前打过电话,但当我们跟进时,我们的信息应该没有收到。人们很有礼貌,产品看起来不错,但我们承诺的节省并没有实现。 We wish we had never gotten them.